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Designing efficient learning health systems focused on patient experiences & outcomes.

THEME
DESCRIPTION
Engagement

Engaging patients and the public/community in research, policy, and clinical care.

Examples: Priority setting for research, acknowledgement/payment for participation, training methods, evaluation of the impact of patient/public involvement, best practices for engaging diverse perspectives, ongoing communication between health professionals and patients, shared decision-making, and patient satisfaction.

Design

Designing patient-centred health services at the health system-level.

Examples: Funding models including value-based care, comprehensive public insurance, policy facilitators/barriers, community-based care, staffing and retention, and education and training of health professionals, centralized access to patient information and sustainability.

Access

Timely access to health services in emergency and routine/ongoing cases.

Examples: Wait times in emergency departments and for specialist services.

Coordination

Collaboration across sectors and between health organizations/professionals to provide integrated health services and ensure continuity of care.

Examples: Integration of health and social services, team-based care models, integrated care pathways, and transitions from hospital to home.

Equity

Social, economic and/or regional factors contributing to health inequities.

Examples: Race, ethnicity, religion, citizenship status, language, age, gender, sexual orientation, and location in remote/rural areas.

Technology

Best practices for using emerging technologies to deliver health services.

Examples: Virtual care, artificial intelligence, and personalized medicine.

Pharmacological Therapies

Best practices for managing medications in the health sector.

Examples: Funding/costs, ethical principles, prescribing/de-prescribing, medication information, side effects, adverse drug events, and access to alternative options including nutrition, and psychotherapy services.

Learning

Barriers/facilitators to designing a learning health system that continuously learns from itself to provide better patient experiences and outcomes based on evidence.

Examples: Collection and use of patient-reported measures to identify areas for improvement, knowledge in implementation science to make improvements, and access to tools in data analytics and training in data literacy to learn how to interpret the data generated within a learning system.


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